Contact Us
Contact Us
Got a question, issue, or just want to say hi?
Weβd love to hear from you π¬
At Offtag, weβre all about quick communication so if you need help, you can reach us easily π
π© Email
contactofftagshop@gmail.com
(We usually reply within 24β48 hours.)
π± Instagram
DM us on @offtag.shop β itβs the fastest way to reach us β‘
Weβre pretty active there, so feel free to message anytime.
π Support Hours
Monday to Saturday: 10 AM β 7 PM
Sunday: Weβre offline but still checking DMs π
π¦ Before You Contact Us
If your question is about:
-
Delivery β Check your tracking link (sent via email after dispatch).
-
Returns / Refunds β Visit our Return & Refund Policy page.
-
Shipping time β Orders are dispatched within 2 days and delivered in 7β9 days.
Weβre a small, growing brand, your support means the world to us β€οΈ
Team Offtag
