Terms & Conditions

Last updated: October 21, 2025

Welcome to Offtag (referred to as “we”, “us”, or “our”). By accessing or using our website [www.offtag.shop] and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

Offtag is an Indian lifestyle and e-commerce brand offering fashion, accessories, and everyday products.
By accessing our site or placing an order, you confirm that:

You are at least 18 years old or have parental consent.
You agree to comply with all our policies stated here and on related pages (Privacy Policy, Return Policy, etc.).

2. Product Information

We make every effort to display product colors, images, and details accurately.
However, slight variations in color or design may occur due to screen settings or lighting.
All product descriptions, prices, and availability are subject to change at any time without notice.

3. Pricing and Payments

All prices are listed in INR (₹) and include all applicable taxes.
Free shipping and delivery are offered on all orders.
We reserve the right to change prices or promotional offers at any time.
Payments are processed securely through Razorpay.
Your order is confirmed only after successful payment.

4. Shipping and Delivery

Orders are dispatched within 2 days of successful payment.
Estimated delivery time is 7–9 business days, depending on your location.
Shipping and delivery are completely free across India.
Once shipped, you’ll receive a tracking link via email or SMS.
Any delays due to courier issues or unforeseen events are beyond our control.

5. Returns & Refunds

We accept returns within 7 days of delivery, provided that:

The item is unused, unwashed, and in its original packaging.
The return request is raised within 7 days of delivery.
No replacements are available, as our products are made on demand just for you.
Refunds are processed to the original payment method once the item is received and inspected.

For full details, please see our Return & Refund Policy.

6. Intellectual Property

All designs, logos, graphics, and content on Offtag are the intellectual property of Offtag.
You may not copy, reproduce, or distribute them without our written permission.

7. Limitation of Liability

Offtag shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our total liability shall not exceed the amount paid for the purchased product.

8. Privacy

Your personal information is handled safely and responsibly.
Please refer to our Privacy Policy for more details.

9. Changes to Terms

We may update or modify these Terms & Conditions at any time.
All changes take effect immediately once posted on this page.

10. Contact Us

For questions, feedback, or support, reach out to us:
📩 contactofftagshop@gmail.com
📱 Instagram: @offtag.shop
🌐 Website: www.offtag.shop

Terms & Conditions